How does Adam’s Free Shipping Work?
Please note: With the world economy under extra pressures, shipping times may be affected. We will make every effort to ship your order the next business day but issues outside our control may adversely affect your shipping times.
Adam’s Tarp & Tool offers Free Shipping on invoices that are over $99 before tax and under 50lb to almost any location in Canada. The Adam’s Tarp & Tool free shipping offer is valid for online sales only and excludes phone orders, orders taken in store, deliveries to rural or remote locations (Beyond Destination for Couriers). Oversized orders that common couriers deem to be too large or require freight trucks or oversized vehicles to deliver also do not qualify for free shipping. In cases where common couriers deem orders to be too large, we will contact you with a price estimate which will have the free shipping amount deducted from our freight quote to ensure you get the best shipping price available. In the event you need to ship a large oversized order we will contact our freight companies and provide you shipping based on our reduced rates.
*If you live in a remote rural location, or are purchasing heavy/oversized items, we cannot extend free shipping, but we will reduce your shipping cost by the free shipping value to ensure the best price possible.
For locations and items such as these, please contact us for a quote regarding shipping to your location.
We use an automated shipping calculation system; every effort has been made to provide accurate shipping information.
Shop local to help build a stronger local economy. We appreciate your business – Thank you for shopping at Adam’s!
Frequently Asked Questions
Why are ladders so expensive to ship?
Unfortunately couriers quote freight as a cube, which puts ladders, even small ones in a category that makes them way too expensive to ship by normal means. There are discounts available by transport companies when products can be shipped by standard skids size, but ladders rarely meet this criteria.
Why did my order go through with free shipping but I was contacted afterwards with additional freight costs?
Though we make every effort to be as accurate with shipping as possible it is difficult to gather real time accurate shipping costs from couriers automated software. The shipping estimating tool is a courier tool that has been leased to our website and in many cases prices change once we submit your package for pickup. When this happens, we understand how frustrating this can be, so we discount shipping quote by the value of our free shipping offer to ensure you get the price possible.
Why do items not show me a cost to ship?
In order to see shipping prices, you need to be signed into your Adam’s account with a valid shipping address. Our shipping estimating tool requires valid shipping information to provide estimates and without an account your cart will not update accordingly.
Why do I only see pick up in store as a shipping option?
When a product has been identified too large for common couriers we have deliberately disabled the shipping function to prevent customers from paying for products they cannot receive without additional shipping costs (In many cases these items are extremely expensive to ship). If you wish to purchase these items and have them shipped we recommend customers reach out to our websales department directly with the product, your shipping address, and number of items required and we will provide an accurate shipping cost.
